Returns & Exchanges
At Temple Coffee Roasters, we strive for excellence in every roast; if you are not completely satisfied with your purchase, we offer returns on non-perishable items and resolution for quality concerns within 30 days.
Return Process
- 1.Contact Our Team
Email our customer support within 30 days of your purchase with your order number and a brief description of the issue.
- 2.Review Policy
Please note that while whole bean coffee is non-returnable due to its perishable nature, we will replace any order that does not meet our quality standards.
- 3.Ship Your Item
For brewing equipment or merchandise, ensure the item is in its original packaging and ship it back to our Sacramento roastery using the provided return label.
- 4.Receive Refund
Once your return is received and inspected, we will process a refund to your original payment method or issue a store credit within 5-7 business days.